One flat monthly fee per user — we’re your office’s IT department. Your computers are our responsibility. No surprise repair bills. Just one team to call who already knows your computers.
Per user, per month. An office user is each staff member with a computer we look after.
Essential — $75 / user / month
For small offices that want someone watching over things.
- We monitor your computers around the clock for problems
- Protection software managed on every machine
- Updates and patches handled for you
- One simple health report every month
- Phone and email support, business hours
- One-time fixes at a discounted hourly rate
Professional — $150 / user / month
For offices that want problems fixed before they notice.
- Everything in Essential, plus:
- Unlimited remote fixes — no extra charge when things break
- Your backups watched daily (we alert you if one fails)
- Secure login codes set up on every account
- Priority response — you jump the line
- One scheduled checkup visit per quarter
Complete — $250 / user / month
For medical, dental, and any office handling sensitive data.
- Everything in Professional, plus:
- Full HIPAA safeguard support: risk assessment, written security plan, staff training on spotting fake emails
- Encrypted backups managed off-site
- Documentation kept audit-ready
- Direct line to us for urgent issues
One-Time Office Work (no monthly plan)
- $125 per hour, 1-hour minimum
- After-hours emergencies: $150 per hour
- Free estimate before any work starts
Every office is different — contact us for a plan tailored to yours: call or text (718) 308-9916.